Knowledge Base for Landlords

What is a Vantage 3.0 Credit Score?
Vantage 3.0 is a credit score derived from all 3 credit Bureaus: Transunion, Experian, and Equifax. While you may just see tradelines from one bureau, the V...
Wed, 9 May, 2018 at 9:56 AM
How to request a background check?
"My Profile" must be completed to request a background check.  *Click "My Profile" on the left hand menu, complete the form, and procee...
Sat, 21 Jul, 2018 at 2:13 PM
What is a "List of Properties"?
This is where you can enter the property details for the homes or units you wish to lease.  By adding the property you are managing, you are able to select...
Sat, 21 Jul, 2018 at 1:07 AM
How to "Add Property"?
When adding a property Click "+ Property" on the left hand menu. Enter the following information:  Property Name Property Address Click &...
Sat, 21 Jul, 2018 at 1:03 AM
What is "My Profile"?
My profile is where your name and contact information are listed.  This section must be completed first upon registering a new account.  Edit my profile ...
Sat, 21 Jul, 2018 at 1:00 AM
How to "Request App/Screening"?
This will allow you to request a Rental Application and Background Check for your applicant.  To initiate the application and screening request click t...
Sat, 21 Jul, 2018 at 2:15 PM
Can I share my username and password with my assistant?
No.  All users are required to use their own username and password.   It is against Federal Law to share login information. If log in information is shar...
Sat, 21 Jul, 2018 at 1:13 AM
Who will pay for the background check?
Applicants will be responsible for paying the application fee via:  Credit Card Debit Card Prepaid card The only time an applicant is charged is wh...
Sat, 21 Jul, 2018 at 1:33 AM
Can ACUTRAQ take something off the credit report?
Only the credit bureau that is reporting the tradeline can remove something on a credit file. Disputes must filed directly with each credit bureau when ...
Sat, 21 Jul, 2018 at 1:36 AM
How do I order a background check?
My Profile (on the left hand menu) must be completed before requesting a background check. List of properties (on the left hand menu) must be completed be...
Sat, 21 Jul, 2018 at 2:14 PM