Knowledge Base for Landlords

Does this affect an applicants credit score?
No. This will not impact the credit score of your applicants.  Tenant Screening For Landlords pulls credit reports directly from Transunion and is a "...
Sat, 21 Jul, 2018 at 4:17 PM
How is my personal information protected?
For security purposes "Tenant Screening For Landlords" (TSFL) Powered By ACUTRAQ Background Screening, Inc.; does not store personal information c...
Sat, 21 Jul, 2018 at 4:08 PM
What is Multifactor Authenication (MFA)?
This feature allows your identity to be verified by asking a set of personal questions only the applicant will know. This increases security and ensures the...
Sat, 21 Jul, 2018 at 4:15 PM
Can you tell me if I should rent to this applicant?
No, we can in no way provide assistance with decision making and cannot provide legal advice.
Tue, 28 Jan, 2020 at 9:18 AM
What if our normal application fees are $50 – can you collect that and send us the difference?
The full application fee goes to the property manager's bank of choice. ACUTRAQ invoices on the first of each month, for reports pulled the previous mo...
Wed, 19 Feb, 2020 at 4:43 PM
Will we be able to customize applications for each location?
Yes, our online application is designed for brokers and management companies with multiple locations, or multiple apartment complexes. ACUTRAQ will include ...
Wed, 19 Feb, 2020 at 4:43 PM
How does the Lease Prefill feature work?
We use QuickleasePro for our online application and automatic lease generation. The automatic lease generator pulls data from the application, and places it...
Wed, 19 Feb, 2020 at 4:44 PM
Can we access the applications in a portal?
Yes, reports are accessed by logging into our platform. Applications and Background Reports are stored on our platform for security. Unless you need to move...
Wed, 19 Feb, 2020 at 4:44 PM
Are the reports in the portal or sent somehow?
Yes, reports are accessed by logging into our platform. Applications and Background Reports are stored on our platform for security. Unless you need to move...
Wed, 19 Feb, 2020 at 4:45 PM
We are in the (long) process of rebuilding the website through doorgrow. Do you integrate with that? How does that work?
Doorgrow has a great team. We're not necessarily integrated but all they would need is the link to your application. That link will be placed on an APP...
Wed, 19 Feb, 2020 at 4:46 PM